Most compensation claims are for ‘negligence’, which is when a person or organisation has not taken reasonable care when they should have done. For example, drivers have a duty to drive carefully. If you are injured because someone hasn’t driven carefully, you will be able to claim compensation . To get compensation you have to show that somebody has not taken the care they should have. Just being injured, even if it is serious, doesn’t mean that you will be able to claim compensation , because sometimes there is no one, apart from yourself, to blame.
You will have to prove that the person or organisation you are claiming from:
was ‘negligent’, which means they did not take reasonable care when they should have done or
breached a contract they have with you, which means that they have broken their side of a legally enforceable contract that you made with them or
did not do something the law says they should (for example, if your employer did not provide you with certain health and safety equipment you need to do your job safely)